Prof. Prashant Pareek,
Asst. Professor in the area of Marketing and Communication and Mr. Debjyoti
Sarkar, Alumni (PGDM-C) has published a research paper in Journal of Social
Science, Knowledge consortium of Gujarat (KCG), Department of Higher education,
Government of Gujarat (issue 21, May, 2016).
The paper talks about - What is social media - Social media is a group of
Internet-based applications that allows individuals to create, collaborate, and
share content with one another. This study has tried to investigate how
marketers have
realized social media’s untapped potential by incorporating it as part of the
larger social marketing strategy, and use it not only for promotion but also to
improve corporate reputation & public relations. This study aims at looking
how corporate and governments have used this tool for crisis management and to
promote their brands. Social media, if used correctly, may help organizations
increase their capacity for putting the consumer at the centre of the marketing
process by providing real time solutions .The purpose of this study is also to
investigate the different uses of social media, its limitations, and the
differences from traditional media. The study also comprised of investigating
the exposure of social media amongst youth and the time spend on it for what
purposes. This study has been conducted at Shanti Business School, Ahmedabad on
200 students pursuing their graduation as well as post graduation courses.
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